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Frequently Asked Questions
Please read our FAQ before sending us a message.
You may also check our Terms and Conditions page for more information.
$5. Yep, you heard right. $5 per order. Order 1 item and shipping is $5. Order 50 items and the shipping is $5. Pretty simple.
Visa, MasterCard, American Express, Discover, and Paypal. Just about got 'em all covered.
Shipping within the United States usually takes about 3-5 business days from the time your order is placed.
Very safe. We don't actually process any payments directly from our site. On the final step of checkout, you will be directed to PayPal's secure website to enter your credit card information and finish your order.
Our shipping department prepares your order within 1 business day, and then they ship it. Usually a pretty quick process.
No, because your order is paid for at the time of checkout. You will receive an email receipt for your order though.
We do not offer a money back guarantee for many reasons:
1. Under our company’s product liability insurance requirement – once this “chain of custody” has been broken and a bottle has left our possession, we are unable to accept returns, offer exchanges or resale products due to a “tampering with product” clause also incorporated within our policy.
2. Because our product require adequate amounts of water consumption based on individual weight, we have NO way of proving that customers actually consume these amounts, and also whether they are compensating (adding additions water) for any caffeine beverages that that too consume on a daily basis such as: coffee, tea, cola, diet, energy drinks or chocolate products.
3. While we recommend that all customers speak with their healthcare professional before buying or taking our supplements to avoid drug reactions with any prescription medications or medical history, many customers choose not to follow this recommendation.
All sales are final. The products offered by our company are brand new, sealed and unopened. Returns are accepted only if product/bottle is unopened and undamaged. A return must be initiated within 7 business days from the receipt of your package. Buyer is responsible for any return shipping costs.